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Help & support

Find your next step.

Start with your application’s guide. It covers getting started, known limitations and deleting data from your device.

Get in touch

Contact Carapato Labs at info@carapatolabs.com with questions about AnnaLyzer, ActaFoto Pro or privacy.

Start with your application’s guide. To report a problem, use fictional examples and share only the information needed to understand it.

Before asking for help

Note the app version, phone model and Android version. Describe the steps that cause the problem and use fictional data if an example is needed.

Deleting information

Neither application requires its own user account. The help pages explain how to clear local storage and what happens to exported copies. There is no Carapato Labs account to delete from this website.